How do we get to Long Caye and Huracan Diving Lodge?
Where does the boat go from in Belize City?
What time does the transfer leave?
Can I get picked up or dropped off somewhere else other than Belize City?
When is the best time to visit Belize?
Is Belize a tipping culture?
What vaccinations should I have before I come to Belize?
DIVE AND SNORKEL PACKAGE QUESTIONS
Are there fixed changeover days or can we pick our dates?
How can we pay Huracan Diving?
Is there a fee for using a credit card?
Is there a reduction if I don’t do all the dives?
WHAT TO PACK
Do we need to bring food or drinks?
What do we need to pack?
- Your dive certification card.
- Your own towels/sarong/quick dry towel to use on the boat / beach. Our bath towels can not be removed from the Lodge.
- Your own laptop/iPhone/tablet etc. if you wish to use our complimentary Wi-Fi. Our bandwidth is limited so internet can only be used to send emails
- Insect repellent (Off! or Deep Woods or anything with Deet). Baby or any type of oil keeps sand flies away (baby, bath, massage, coconut).
- Sunscreen and after sun lotion
- A hat to protect you from the sun
- Flip flops or any type of sandals
- Shampoo and conditioner
- A head lamp or flash light – there are no streetlamps on the island!
- A refillable water bottle (Nalgene/ Rubbermaid/ Camelbak etc.)
- Prescription medicines
- A light waterproof jacket might be useful.
Please note the following:
- illegal substances are not allowed
- Hairdryers and heated tongs/straighteners can not be used.
ABOUT THE ISLAND & LODGE
Are there stores on the island?
Where do we go when we get to the island?
Are the rooms different from each other?
Are there bugs?
Do you have Wi-Fi?
Are there any other activities on the island?
Do you have air conditioning?
Do you have power at night?
Can we charge our batteries?
Is there anything we can’t use at Huracan?
Do you have DIN adapters available?
When do you go out diving?
How deep are the dives?
How to you avoid other dive boats and liveaboards?
What if you have an emergency?
What type of marine life will we see?
Can you dive from shore?
Can everyone dive the Blue Hole?
Can you snorkel from shore?
Do you ask for a medical statement?
Can we dive with Whale Sharks?
QUESTION NOT ANSWERED? ASK HERE
All bookings made by customers in respect of rooms at Huracan Diving are accepted by Huracan Diving ltd. (Hereafter called Huracan Diving) upon the following terms and conditions. 1. DEFINITIONS – “Huracan Diving”, “We” and “us” means Huracan Diving Ltd. The “Client” and “You” means the person named as the Customer on the Quotation and who is the organizing body/company and organizer responsible for commissioning of any payment for the event. The “Quotation” means the quotation prepared by Huracan Diving of the terms upon which the Client wishes to make a booking for the event. The “Event” means the event to take place as specified on the Quotation. The “Contract” means the agreement between Huracan Diving and the Client for the accommodation, catering and other services for the event constituted by Huracan Diving countersigning the Quotation signed by the Client. “Booking” means the reservation of the accommodation, catering and other facilities described in the Quotation. “Specified Date” means the date mentioned in the Quotation as the planned date for the Event or such other date as may have been agreed (subject to conditions) in writing by us. 2. TERMS OF CONTRACT – The Contract is deemed to incorporate the Quotation and these Conditions. No variation of these Conditions or of the Quotation (save as provided) in these Conditions shall be binding upon Huracan Diving unless the same is in writing and signed by a Director of Huracan Diving. 3. CHARGES AND PAYMENTS – Full payment is due on departure. Payment must be made in US$, payable to Huracan Diving Ltd. This can either be cash or with CreditCard (3% credit card charge) are In the event of payment becoming overdue, interest at Bank Base rate, as at the date of invoice, will be added to your account. 4. DEPOSIT – A 50 % deposit of the price / per person per booking is required to confirm the booking. Deposits are neither refundable nor transferable. Leaving you with a remainder of 50 % of the price / per person per booking to be paid at the time of departure. In the event that any deposit is not paid by the due date ( date of booking confirmation from both sides ) the booking will be deemed to have been cancelled. You can pay your deposit on our contact page. 5. CONFIRMATION BY THE CLIENT – Final timings, menus and any special requests must be confirmed to Huracan Diving at least 1 month prior to Specified Date. 6. AMENDMENTS BY THE CLIENT – Amendments to guest numbers and/or arrangements must be confirmed to Huracan Diving in writing. No changes will be accepted after 10 day prior to the event. Reductions in the duration or contracted value of the booking shall be subject to the Huracan Diving cancellation policy. 7. CANCELLATION BY THE CLIENT – In the unfortunate circumstances that you have to cancel or wish to postpone your confirmed booking at any time prior to the event, charges will be made as follows: Deposit: Non refundable, Over 90 days: 50%, 30 – 90 days: 75%, Less than 1 Month: Full Charge. These charges include accommodation, room hire and projected food and beverage revenue. The percentage figure will be calculated on Huracan Diving’s loss of profit. Any cancellation, postponement or partial cancellation should be advised to the management of Huracan Diving in the first instance verbally. You will be advised at that stage of a cancellation reference number. All cancellations should also be confirmed in writing by the Client, quoting the cancellation reference. 8. AMENDMENTS OR CANCELLATION BY HURACAN DIVING – We do not accept liability or pay compensation for any loss, damage or expense where the performance or prompt performance of our obligations is prevented or affected by reason of force majeure. Force Majeure means any event which we or the supplier of the service could not, even with all due care, foresee or avoid such as war or threat of war, riots, civil strife, terrorist activity, industrial action, natural or nuclear disaster, fire, adverse weather conditions, closure of airports or ports, technical problems with transport, governmental action and all other similar events. However, if a hurricane occurred we would offer you the possibility to reschedule your holiday without extra costs. 9. ARRIVAL/DEPARTURE – The bedroom accommodation is available from 15.00pm on the day of arrival, and must be vacated by 12.00pm on the day of departure, unless specific alternative arrangements have been made. If you use the Huracan transfer from Belize City to the island, you will depart at 2pm from Belize City on the day of arrival and arrive around 4pm on Long Caye and you will depart at 8am from Long Caye on the day of departure and arrive around 10am in Belize City. These times can be subject of change due to weather conditions or any other circumstances. These times can also change and different times can be agreed upon in writing. 10. GENERAL – Huracan diving reserves the right to approve any externally sourced entertainment, services or activities that you have arranged and cannot accept liability for any resultant cost. Should any of your delegates be unable to correct any aspect or activities unacceptable to Huracan diving, Huracan diving reserves the right to terminate your stay. Should this occur, no monies will be refunded to you. The Manager’s decision is final. The costs of repairing any damage caused to property, contents or grounds by any of your guests must be reimbursed to Huracan Diving by the Client. Huracan Diving will not be liable for any failure to provide or delay in providing facilities, services, food or beverages as a result of events or matters outside its control. Huracan diving’s name/logo may be used in publicity, once a proof of the promotional material has been agreed with Huracan Diving. The Client is responsible for ensuring that any band or musician employed by them compiles with statutory requirements and the requirements of the management. Huracan Diving must comply with certain licensing and statutory regulations and require the client to fulfill their obligations in this respect. We are concerned for your health and safety and that of Huracan Diving. You are required to obtain prior written approval if you wish to fix items to the walls, floors or ceilings. Prices quoted do not include taxes. 11. LIABILITY – Huracan Diving’s quotation is made on the basis that the client will or has the opportunity to insure against: (a) Cancellation, abandonment or postponement of the event at a premium to cover the anticipated income to Huracan Diving from the event. (b) The non-appearance of speakers or delegates, property damage at or to the venue or its contents, third party bodily injury and third party damage. Huracan Diving does not accept liability for these risks and will look to the Client to make good any losses to Huracan Diving arising from them in accordance with these Conditions. 12. CURRENT CONDITIONS – The conditions above supersede all previous terms and conditions issued by Huracan Diving and apply to all bookings.